Welcome to Amro's travel blogs. We will be updating our blogs with current travel news, destination information and insider knowledge for the gay and lesbian traveller. If you have any questions or comments regarding any of our posted blogs please feel free to contact us at holidays@amroholidays.com

Thursday, 17 December 2009

Another airline fails leaving thousands potentially stranded:

It was sad to learn that Fly Globespan, Scotland’s Largest Airline, had gone into Administration last evening with all flights cancelled. This leaves many disappointed holiday makers hoping to go away for Christmas and thousands potentially stranded abroad.

Amro used Globespan for many of our Scottish departures. Last night, we contacted all our passengers overseas, many of whom were unaware of the demise until we called, to advise them of their new return flights which we had re-booked on alternative carriers. This was all at no extra cost to them as they are fully protected under our ATOL.

This morning, we have contacted passengers due to go away over the next few months. Rather than simply cancel and refund their money, we have worked to re-book them and ensure they can still enjoy their holiday – again at no additional cost.

By lunchtime, everyone was sorted – we even helped some clients who had not booked with us but were staying in the same resorts – and we have had some great emails of thanks. We celebrated our success with mince pies!

Thanks everyone !

1 comment:

Alan said...

Well done - good work. Hope you enjoyed the mince pies!

Gay insider tips for Peru

  • Check out Fallen Angel in Cusco, a funky gay friendly bar and restaurant with creative artwork for sale. Check out the toilets!
  • Pick up great souviners at the Pisac Markets
  • For the adventurous try the local cuisine of Cuy (Guinea Pig)
  • Drinks plenty of fluids and Coca tea in Lake Titicaca
  • Get to Machu Picchu early